1. Introduction
PlanPan ("we," "our," or "us") is committed to protecting your
privacy. This Privacy Policy explains how we collect, use, disclose,
and safeguard your information when you use our financial planning
application and services.
PlanPan is a comprehensive financial planning platform that helps
you manage your finances, track transactions, create budgets, and
plan for your financial future. We understand the sensitive nature
of financial information and are committed to maintaining the
highest standards of data protection.
2. Information We Collect
2.1 Personal Information
- Account Information: Email address, first name, last
name
- Authentication Data: Login credentials and authentication
tokens managed by Clerk
- Profile Settings: Currency preferences and application
settings
2.2 Financial Information
- Wallet Information: Details about your savings accounts,
credit cards, cash, e-wallets, and investment accounts
- Transaction Data: Income, expenses, and transfers
including amounts, dates, descriptions, and categories
- Budget Information: Spending categories, budget limits,
and financial goals
- Scheduled Transactions: Recurring financial activities
and their patterns
- Financial Analytics: Spending insights, cash flow
forecasts, and financial trends
2.3 Technical Information
- Usage Analytics: How you interact with our application,
collected through PostHog
- Error Reports: Application errors and performance
data collected through Sentry
- Device Information: Device type, operating system,
and browser information
- Log Data: IP addresses, access times, and pages visited
3. How We Use Your Information
- Financial Management: To provide financial tracking,
budgeting, and planning services
- Account Management: To create and maintain your user
account
- Service Improvement: To analyze usage patterns and
improve our application
- Support: To provide customer support and resolve issues
- Security: To detect and prevent fraud, security threats,
and unauthorized access
- Legal Compliance: To comply with applicable laws and
regulations
- Communications: To send important updates about our
services
4. Third-Party Services
We work with trusted third-party service providers to deliver our
services:
Clerk (Authentication)
Manages user authentication and account security
PostHog (Analytics)
Collects usage analytics to improve our application
Sentry (Error Monitoring)
Monitors application errors and performance
Neon (Database)
Securely stores your financial data
Trigger.dev (Background Processing)
Processes scheduled transactions and automated tasks
These services are bound by their own privacy policies and data
protection measures. We only share the minimum necessary information
required for each service to function.
5. Data Security
We implement industry-standard security measures to protect your
financial information:
- Encryption: All data is encrypted in transit and at
rest
- Access Controls: Strict access controls limit who
can view your data
- Regular Audits: We conduct regular security audits
and assessments
- Secure Infrastructure: Our services run on secure,
monitored infrastructure
- Data Minimization: We collect only the data necessary
to provide our services
6. Data Retention
We retain your information for as long as necessary to provide our
services and comply with legal obligations:
- Active Accounts: Data is retained while your account
remains active
- Account Deletion: Upon account deletion, personal
data is deleted within 30 days
- Financial Records: May be retained longer for tax
and regulatory compliance
- Analytics Data: Aggregated, anonymized data may be
retained for service improvement
7. Your Rights
You have the following rights regarding your personal information:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Request export of your data in a portable
format
- Restriction: Request restriction of processing
- Objection: Object to certain types of processing
To exercise these rights, please contact us at princhcanal@gmail.com
8. International Data Transfers
Your information may be transferred to and processed in countries
other than your own. We ensure appropriate safeguards are in place
to protect your information in accordance with applicable data
protection laws.
9. Children's Privacy
PlanPan is not intended for use by children under 13 years of age.
We do not knowingly collect personal information from children under
13.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify
you of any changes by posting the new Privacy Policy on this page
and updating the "Last updated" date.
11. Contact Us
If you have any questions about this Privacy Policy, please contact
us:
- Email: princhcanal@gmail.com