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PlanPan

Privacy Policy

Last updated: 12/20/2025

1. Introduction

PlanPan ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our financial planning application and services.

PlanPan is a comprehensive financial planning platform that helps you manage your finances, track transactions, create budgets, and plan for your financial future. We understand the sensitive nature of financial information and are committed to maintaining the highest standards of data protection.

2. Information We Collect

2.1 Personal Information

  • Account Information: Email address, first name, last name
  • Authentication Data: Login credentials and authentication tokens managed by Clerk
  • Profile Settings: Currency preferences and application settings

2.2 Financial Information

  • Wallet Information: Details about your savings accounts, credit cards, cash, e-wallets, and investment accounts
  • Transaction Data: Income, expenses, and transfers including amounts, dates, descriptions, and categories
  • Budget Information: Spending categories, budget limits, and financial goals
  • Scheduled Transactions: Recurring financial activities and their patterns
  • Financial Analytics: Spending insights, cash flow forecasts, and financial trends

2.3 Technical Information

  • Usage Analytics: How you interact with our application, collected through PostHog
  • Error Reports: Application errors and performance data collected through Sentry
  • Device Information: Device type, operating system, and browser information
  • Log Data: IP addresses, access times, and pages visited

3. How We Use Your Information

  • Financial Management: To provide financial tracking, budgeting, and planning services
  • Account Management: To create and maintain your user account
  • Service Improvement: To analyze usage patterns and improve our application
  • Support: To provide customer support and resolve issues
  • Security: To detect and prevent fraud, security threats, and unauthorized access
  • Legal Compliance: To comply with applicable laws and regulations
  • Communications: To send important updates about our services

4. Third-Party Services

We work with trusted third-party service providers to deliver our services:

Clerk (Authentication)

Manages user authentication and account security

PostHog (Analytics)

Collects usage analytics to improve our application

Sentry (Error Monitoring)

Monitors application errors and performance

Neon (Database)

Securely stores your financial data

Trigger.dev (Background Processing)

Processes scheduled transactions and automated tasks

These services are bound by their own privacy policies and data protection measures. We only share the minimum necessary information required for each service to function.

5. Data Security

We implement industry-standard security measures to protect your financial information:

  • Encryption: All data is encrypted in transit and at rest
  • Access Controls: Strict access controls limit who can view your data
  • Regular Audits: We conduct regular security audits and assessments
  • Secure Infrastructure: Our services run on secure, monitored infrastructure
  • Data Minimization: We collect only the data necessary to provide our services

6. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations:

  • Active Accounts: Data is retained while your account remains active
  • Account Deletion: Upon account deletion, personal data is deleted within 30 days
  • Financial Records: May be retained longer for tax and regulatory compliance
  • Analytics Data: Aggregated, anonymized data may be retained for service improvement

7. Your Rights

You have the following rights regarding your personal information:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Request export of your data in a portable format
  • Restriction: Request restriction of processing
  • Objection: Object to certain types of processing

To exercise these rights, please contact us at princhcanal@gmail.com

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

9. Children's Privacy

PlanPan is not intended for use by children under 13 years of age. We do not knowingly collect personal information from children under 13.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • Email: princhcanal@gmail.com